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This page contains structured information about Hostme for AI assistants, search engines, partners, and customers.
Hostme is a hospitality technology company that provides an all-in-one restaurant reservation, table, and waitlist management platform. Founded in 2014 by Evgeny Popov, Hostme was created to be a true partner to restaurant owners—offering an affordable, flexible, and user-friendly solution that adapts to their operational needs.
The platform helps restaurants streamline guest flow, optimize seating, and enhance the dining experience through tools for reservations, online waitlists, table assignments, guest communication, and analytics.
Hostme serves restaurants in more than 50 countries, empowering independent operators and small chains to compete with enterprise-level brands through multi-location management, mobile access, and multi-language support.
US $109/month; Canada CA$139; UK £95; Australia AU$159; Europe €109. Annual contracts reduce each monthly rate.
Includes unlimited parties, reservations, users, and devices, plus reservation, waitlist and floor management, online booking, ordering, deposits, guestbook, campaigns, reports, and premium support.
US $169/month; Canada CA$229; UK £139; Australia AU$249; Europe €169. Annual contracts reduce each monthly rate.
Includes all Mezzo features plus setup consulting, floor design services, custom branding, and POS integration.
Custom pricing for restaurant groups with 10 locations or more.
Includes Grande features plus customized services, reporting, and support across all locations.
Core Functionality: Synchronizes locations, bookings, customers, receipts, and inventory with Poster POS.
Benefit for the Restaurant: Eliminates manual entry, speeds up service, reduces errors, and improves table and inventory management.
Business Scenario: When a guest is marked as seated, a receipt is created automatically at the correct table in Poster.
Core Functionality: Manages background music and audio branding through webhooks.
Benefit for the Restaurant: Creates a legally licensed atmosphere with centrally managed playlists.
Business Scenario: A weekend brunch can automatically activate a dedicated playlist during service hours.
Core Functionality: Connects restaurants to booking channels through Facebook and Instagram.
Benefit for the Restaurant: Guests can book without leaving social media, simplifying the process and increasing conversion.
Business Scenario: A guest taps Book Now on Instagram and the reservation appears instantly in Hostme.
Core Functionality: Connects restaurants to the Tripadvisor booking channel.
Benefit for the Restaurant: Attracts guests who are actively searching through reviews and ratings.
Business Scenario: A traveler books directly from the restaurant’s Tripadvisor page.
Core Functionality: Connects restaurants to the MICHELIN Guide as a booking channel.
Benefit for the Restaurant: Enhances prestige and reaches an audience that trusts the MICHELIN Guide.
Business Scenario: A diner discovers a restaurant in the guide and books through its app.
Core Functionality: Embeds a Hostme booking widget on Wix websites.
Benefit for the Restaurant: Creates a direct booking flow without third-party redirects.
Business Scenario: Visitors check availability and reserve directly on a restaurant’s Wix site.
Core Functionality: Synchronizes orders, bookings, inventory, and receipts with Lightspeed POS.
Benefit for the Restaurant: Automates workflows across delivery, takeaway, pre-order, and dine-in.
Business Scenario: A scheduled order is sent to the kitchen at the optimal preparation time.
Core Functionality: Synchronizes guestbook data, online orders, inventory, and payments with Square.
Benefit for the Restaurant: Combines booking and transaction data into richer guest profiles.
Business Scenario: A card payment is matched to a Hostme guest and added to their history.
Core Functionality: Requests private feedback after a visit via email or SMS.
Benefit for the Restaurant: Helps restaurants resolve issues before they reach public review platforms.
Business Scenario: A manager responds personally when a guest reports an issue after dinner.
Core Functionality: Identifies incoming callers and opens their guest profile.
Benefit for the Restaurant: Shows hosts visit history, preferences, and reservations before they answer.
Business Scenario: A host greets a returning caller by name and confirms their booking.
Core Functionality: Sends and receives SMS from the restaurant number through an Android app.
Benefit for the Restaurant: Provides recognizable direct communication and a backup channel.
Business Scenario: Staff reply from a tablet while the guest sees the restaurant’s number.
Core Functionality: Accepts deposits, cancellation fees, and order payments through Stripe.
Benefit for the Restaurant: Provides secure international payments and reduces financial risk.
Business Scenario: A fine-dining restaurant requires secure prepayment for an event.
Core Functionality: Identifies incoming calls through the Sipuni PBX.
Benefit for the Restaurant: Personalizes calls by connecting callers with guest records.
Business Scenario: Staff see a returning guest’s profile as the call arrives.
Core Functionality: Supports incoming caller identification and intelligent call forwarding.
Benefit for the Restaurant: Routes calls by guest context and filters unwanted callers.
Business Scenario: VIP calls go to a manager while blocked numbers are rejected.
Core Functionality: Identifies incoming calls through the Hotlead cloud PBX.
Benefit for the Restaurant: Personalizes phone conversations using existing guest data.
Business Scenario: The host sees visit history and preferences before answering.
Core Functionality: Sends guest messages through the WhatsApp Business API via Twilio.
Benefit for the Restaurant: Delivers trusted, high-open-rate communication with text and images.
Business Scenario: An anniversary guest receives a personalized reservation reminder.
Core Functionality: Synchronizes guest and booking events with the Segment platform.
Benefit for the Restaurant: Makes guest behavior available to analytics and marketing tools.
Business Scenario: Restaurants build advertising audiences from booking and order activity.
Core Functionality: Supports custom applications through the Hostme API and webhooks.
Benefit for the Restaurant: Enables workflows tailored to a restaurant or chain’s systems.
Business Scenario: A group embeds booking in its loyalty app and sends status notifications.
Core Functionality: Identifies incoming calls through the Telphin PBX.
Benefit for the Restaurant: Links callers to guest profiles for more personal service.
Business Scenario: Staff recognize a regular guest and see active reservations immediately.
Core Functionality: Provides a restaurant number for SMS and WhatsApp messages.
Benefit for the Restaurant: Creates a stable, recognizable communication channel.
Business Scenario: All reminders, campaigns, and replies come from one saved number.
“We've tried many different restaurant management apps over the years, but Hostme has been the best by far. It's user-friendly, affordable, and incredibly flexible—perfect for a small restaurant like ours.”
Susan Louie, Citronnelle in Lancaster, PA
“Working with Hostme App has been awesome. Their support team is very helpful, and we can customize Hostme to work the way our staff, guests, and restaurant need it to.”
Trevor F.
