Built Better Relationships With Hostme Guestbook

Effortlessly track guest visits, cancellations, and no-shows with the Hostme Guestbook. Whether it's your front-of-house staff or back-office team, everyone will love the efficiency and insights it delivers.

Unlock the full potential of your restaurant CRM by integrating valuable insights from the Hostme Guestbook, helping you build stronger relationships with your guests and optimize their dining experience.

Hostme Guestbook interface in the restaurant reservation app to manage guest profiles

Understand Your Guests

Based on information stored in the Guestbook, you can identify cover trends, assess the effectiveness of marketing efforts and improve service.

Export email addresses to promote your events. Export phone numbers to send special offers.

Hostme analytics allows Restaurant owners to export and manage CRM data

Own Your Guest Data

At Hostme, guest data is exclusively owned by the restaurants and businesses collecting the. Only authorized users designated as account owners have the ability to access and export the Guestbook file, which is securely and automatically sent to their registered email address.

Customize special requests and guest notes

Add all guest preferences and specifics. The staff will see previously noted guest’s dietary restrictions and table preferences. Use such details to enhance the guest's experience and build customer loyalty.

A baby chair, wheelchair accessibility, pet friendly area — you name it because you can customize it all.

Prioritize your VIP guests and returning customers. Check how many times before they’ve booked at your restaurant.

Customer profile in the CRM section of Hostme, the hospitality CRM software to improve guest experience

Edit reservation Details in Just a Few Clicks

By performing a quick search in Host panel, the host can easily retrieve the details once the guest arrives to check in or calls to the restaurant.

Edit reservation details in hostme and provide VIP level guest experience to all your customers

GDPR Compliance and Privacy Policy

It is crucial for a restaurant CRM software to maintain data privacy and security. Guest information should be protected and only accessible to authorized personnel.

Forget Pen, Paper and Messy Lists

Allow Hostme Guestbook to play a pivotal role in recording, managing, and enhancing both guest and host experience.

Build Long-term Relationships with Guests

Restaurant patrons will feel welcome and appreciated with such personalized service based on existing data.

Hostme. World-class Reservation & Table Management System

Experience it yourself

Elevate your guests' experience with Hostme world-class Reservation, Waitlist & Table Management Solution

FAQ

What is guest management, and why is it important for restaurants?

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Guest management in Hostme allows you to track customer preferences, reservations, and interactions. This is vital for providing personalized service, improving customer satisfaction, and fostering loyalty, ultimately leading to better business outcomes.

What is a restaurant CRM system?

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A restaurant CRM system helps you manage guest data, preferences, and interactions. It enables you to personalize service, optimize marketing efforts, and strengthen relationships with your customers.

How does guest management impact customer satisfaction and loyalty?

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The guestbook enable personalized service, making customers feel valued. This leads to higher satisfaction, repeat visits, and long-term loyalty to your restaurant.

How secure is guest data storage in a digital guestbook?

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At Hostme, guest data is exclusively owned by your restaurant. Only authorized users, designated as account owners, have access to the Guestbook file. This data is securely stored, and when needed, it is automatically sent to the registered email address of the account owner, ensuring full control and security.

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Still have questions? Check the help center or contact us

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