We're looking for customer support professionals with a minimum customer support experience 1 year.
Preferred locations:
* PST, CST, EST timezones. Flexibility to take a shift on any week day Mon-Sun - we will discuss your schedule.
Your responsibility will be to support restaurant owners and managers with regarding our software in the live chat (Intercom).
Our response rate requirements: 2-3 minutes.We provide high-quality support for our customers to make them happy with our service.
What is support in Hostme?
In most cases, you'll explain how to work with the systemInvestigate, test and understand issues restaurant face and help them to solve. Sometimes it's like a logic game, but more often just a how-to.