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Woman adding her name to a restaurant waitlist from a self-service kiosk

Top 5 Self-Service Kiosks for Restaurants in 2024

January 11, 2024

Self-service kiosks are becoming increasingly popular in restaurants, offering a number of benefits for both businesses and customers. For businesses, kiosks can help to reduce labor costs, improve order accuracy, and increase sales. For customers, kiosks offer a convenient and efficient way to order and pay for food, without having to wait in line.

Which self-service kiosk is right for your restaurant?

The best self-service kiosk for your restaurant will depend on your specific needs and budget. Consider the following factors when making your decision:

  • Features: What features are important to you? Do you need a kiosk that can support complex orders? Do you want a kiosk that can be integrated with your existing POS system? Do you need a kiosk that offers customer loyalty programs?
  • Budget: How much are you willing to spend on a self-service kiosk? Some kiosks can be quite expensive, while others are more affordable.
  • Ease of use: How easy is the kiosk to use for both customers and staff?
  • Reliability: How reliable is the kiosk? Will it be able to withstand the rigors of a busy restaurant environment?

Once you have considered these factors, you can start to narrow down your choices and find the best self-service kiosk for your restaurant.

If you are considering implementing self-service kiosks in your restaurant, here are five of the best options on the market in 2024:

Lightspeed Restaurant

Lightspeed Restaurant is a cloud-based POS system that offers a variety of features for restaurants of all sizes, including a self-service kiosk module. Lightspeed's kiosks are easy to use and customizable, and they can be integrated with your existing POS system to streamline your operations.

Features:

  • Customizable menus and order screens
  • Support for multiple languages and currencies
  • Integration with Lightspeed POS system
  • Support for a variety of payment options
  • Customer loyalty programs
  • Analytics and reporting

Pros:

  • Easy to use and customize
  • Integrates with Lightspeed POS system
  • Supports a variety of features
  • Reliable

Cons:

  • Can be expensive
  • Some features require additional fees

Toast Kiosk

Toast Kiosk is another popular option for restaurants. Toast kiosks are known for their user-friendly interface and their ability to support a wide range of payment options. Toast also offers a variety of integrations with other restaurant software, making it easy to get your kiosks up and running quickly.

Features:

  • Customizable menus and order screens
  • Support for multiple languages and currencies
  • Integration with Toast POS system
  • Support for a variety of payment options
  • Customer loyalty programs
  • Analytics and reporting

Pros:

  • User-friendly interface
  • Supports a wide range of payment options
  • Integrates with other restaurant software
  • Reliable

Cons:

  • Can be expensive
  • Some features require additional fees

EZ-Chow Self-Service Kiosk

EZ-Chow Self-Service Kiosk is a cloud-based self-service kiosk system that offers a variety of features for restaurants of all sizes. EZ-Chow kiosks are known for their user-friendly interface and their ability to support a wide range of features, including self-ordering, payment processing, and customer loyalty programs.

Features:

  • Customizable menus and order screens
  • Support for multiple languages and currencies
  • Integration with a variety of restaurant software
  • Support for a variety of payment options
  • Customer loyalty programs
  • Analytics and reporting

Pros:

  • User-friendly interface
  • Supports a wide range of features
  • Integrates with a variety of restaurant software
  • Affordable
  • Reliable

Cons:

  • Not as well-known as some other kiosk companies
  • Some features require additional fees

Overall, EZ-Chow Self-Service Kiosk is a good option for restaurants of all sizes. EZ-Chow kiosks are easy to use and customize, and they offer a wide range of features at an affordable price.

Revel Systems

Revel Systems is a cloud-based POS system that offers a variety of features for restaurants of all sizes, including a self-service kiosk module. Revel's kiosks are known for their reliability and their ability to support complex orders. Revel also offers a variety of integrations with other restaurant software, making it easy to get your kiosks up and running quickly.

Features:

  • Customizable menus and order screens
  • Support for multiple languages and currencies
  • Integration with Revel POS system
  • Support for a variety of payment options
  • Customer loyalty programs
  • Analytics and reporting

Pros:

  • Reliable
  • Supports complex orders
  • Integrates with other restaurant software

Cons:

  • Can be expensive
  • Some features require additional fees
  • Square KioskBuddy

Square 

KioskBuddy is a budget-friendly option for restaurants. Square KioskBuddy is a tablet-based kiosk that can be integrated with the Square POS system. Square KioskBuddy is easy to use and set up, and it offers a variety of features, including self-ordering, payment processing, and customer loyalty programs.

Features:

  • Customizable menus and order screens
  • Support for multiple languages and currencies
  • Integration with Square POS system
  • Support for a variety of payment options
  • Customer loyalty programs
  • Analytics and reporting

Pros:

  • Affordable
  • Easy to use and set up
  • Integrates with Square POS system

Cons:

  • Not as many features as some other kiosks
  • Not as reliable as some other kiosks

The best vendor and product for you will depend on your specific needs and budget. If you are looking for a kiosk that is easy to use and customize, and that integrates with your existing POS system, then Lightspeed Restaurant or Toast Kiosk are good options. If you are looking for a kiosk that is reliable and can support complex orders, then Revel Systems is a good option. If you are on a budget, then Square KioskBuddy is a good option. If you are looking for an easy to use kiosk with a sleek design and a wide range of features, then EZ-Chow is a good option.

We recommend that you contact each vendor to get a demo of their kiosk and to learn more about their pricing. You should also read reviews from other restaurants to get their feedback on the kiosks.

by Marylise Fabro
CMO

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